Technical/Engineering Support Officer

Technical/Engineering Support Officer

Posted 5 years ago

If you are an engineer or a technical person who enjoys working with people and finding engineering solutions and looking for a new challenge with a balance between in and out of office then Sotracom would like to hear from you.



  • Ability to successfully support the team in all engineering products,equipment and machinery distributed by the company but also in new ones in order to continuously widen the company portfolio
  • Prospecting new products and supporting the procurement team with suppliers
  • Liaise as and when required with other engineers within the Group with regard to the designing, production, engineering, research and development aspects so as to satisfy customers’ requirements and specifications
  • Assist the sales team in the technical and engineering projects in order to give advice/ assistance to current and potential clients with a view to maintain the competitive edge and to secure business
  • Expect to develop and maintain good customer relationship at all times by attending to queries and complaints at all levels and by providing technical assistance



  • A sound academic background, with at least a Diploma in Mechanical Engineering or an equivalent from a recognized Institution
  •  At least 2 years` experience in an engineering environment including customer service and support
  • Holder of a valid driving licence


  • Outgoing personality with good organisation and administrative skills
  • Committed to service excellence with a high customer-oriented approach
  • Excellent communication, presentation and negotiation skills
  • Effective listening and problem solving skills including the ability to take initiatives and provide technical solutions and alternatives
  • Computer literate : excellent skills in spreadsheet
  • A knowledge of AutoCad would be an advantage

If you feel this position is yours, then send your cover letter and resume below or you can call on 210 8026 or email us on for more information.



Apply Online

A valid phone number is required.
A valid email address is required.